Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days.

Shipping Time
Estimated delivery times:
- Southeast Asia: 5–10 days
- Middle East: 7–12 days
- UK/EU: 7–15 days
- USA: 7–12 days

Delivery times may vary due to customs or logistics delays.

Shipping Method
We use international logistics providers (e.g. YunTu logistics) for reliable global shipping.

Customs & Duties
Most orders are shipped under DDP (Delivered Duty Paid), meaning no extra customs fees for customers.
However, some countries may require customs cooperation.

Tracking
All orders include tracking information.

Contact
For shipping support: support@zoalin.com